Rug Care


It’s a good idea to rotate your rug on a regular basis to avoid uneven wearing. Try to rotate your rug at least every six months. Depending on how much traffic your rug is exposed to, we recommend having your rug professional cleaned three or four times a year.


Rug care & cleaning guide

There are three basic requirements for caring and cleaning of your rug.

  1. Frequent, thorough vacuuming
  2. Prompt clean up of spills
  3. Periodic professional cleaning
runner rug in hallway


Dry vacuum regularly – once a week is recommended , preferably using a plain upright suction vacuum cleaner. Turbo or revolving head vacuums may result in carpet getting a frizzy look. If you are using beater bar or adjustable head vacuums apply the lightest settings.

Soil and grit

The abrasive action of soil and grit will accelerate wear on your carpet. Household entrances should have mats to act as barriers. Better to leave most of the soil and grit on the mat, rather that walk it into the carpet. Regular vacuuming and cleaning is essential to keep your carpets looking good and to extend its life.

Stains VS Soiling

It should be noted that there is often confusion about the difference between soiling and staining, the majority of stain complaints are actually soil related. For example many sugar based spills such as soft drinks and coffee, leave a sugar residue after removal. The sticky residue readily attracts soil from ordinary shoe traffic and the resulting discoloured area appears to be a stain. The same thing happens when spills are cleaned with a detergent solution and the area is not sufficiently rinsed with clean water, leaving a sticky detergent residue. It is important to rinse thoroughly with water and blot dry after removing any spill. Wool carpets need to be kept dry.

Spot Cleaning Guide

The key to spot removal is prompt action. 1.Do not scrub 2.Follow product recommendations

Scoop up or blot as much of the spill as possible from the carpet, then continue to blot any residue with a clean white cloth or paper towel, always working from the outer edge of the carpet towards the center to avoid the spill spreading. Remember, do not scrub.

  • Remember, for best results it is important to act quickly as stains left in for a prolonged period will set and be more difficult to remove.
  • Haphazard attempts at spot removal can cause permanent setting of stain, pile distortion, matting and loss of colour.
  • If the 1st order of treatment does not remove stain, ensure that carpet is dry before proceeding to the next step in order of treatment.
  • The solvents normally used in dry-cleaning are perchlorethylene, white spirit or fluorocarbons.
  • Whilst this advice is order in good faith, no responsibility is accepted for claims arising to treatments listed, call a professional carpet cleaner immediately.

We have you covered

From inspiration to installation and beyond, Flooring Xtra are here to help. If you’re uncertain what product will work best in your home or fit your budget the team are delighted to assist. Choosing new flooring is a big decision so whether it’s hard flooring or carpet you’re looking for, know that Flooring Xtra will have the perfect option for you!

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