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Shipping Guide ETA

The timeframes listed below are to be used as a guide only.

Sydney, Melbourne, Brisbane, Adelaide METROPOLITAN areas :
3 – 8 business days
Sydney, Melbourne, Brisbane OUTER METROPOLITAN/REGIONAL areas :
4 – 10 business days
QLD, NSW, VIC, SA (regional areas) and TAS :
6 – 10 business days
WA and NT :
8 – 17 business days

Please refer to Online Shopping Terms for more information

Yes, you can providing you notify email shop@flooringxtra.com.au within the first 24 hours of placing the order.

Please refer to Online Shopping Terms for more information

We understand that occasionally people may change their mind and they may wish to return an item.

1. Please refer to clause 1.10 for freight charges that may apply on returning goods.
2. We will need to have proof of purchase if a return or refund is required.
3. If you are not happy with the item as purchased online, you may return it within 7 days of the delivery date, along with proof of purchase, return form and your contact details ensuring that the item is in its original and ‘new’ condition.
4. Please email shop@flooringxtra.com.au to notify us of your intent to return.

Please refer to Online Shopping Terms for more information