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Welcome to Universal Flooring Xtra

Owned by local husband and wife, Lisa and Ben, running Universal Flooring Xtra is more than just a job, it is a passion project. They prioritise excellent customer service and are dedicated to helping their customers find the right flooring solution based on the lifestyle, budget and interior design of each and every home.

Co-owner, Ben, has 12+ years of industry experience. This practical knowledge comes in handy, allowing their store to specialise in all things flooring. Whether you are searching for carpet, timber flooring, hybrid flooring, vinyl flooring or laminate flooring, the Universal team will get the job done. They provide a high standard of work through their expert installation and have an extensive range of quality products available. Catering to the Illawarra community and surrounding areas, Universal Flooring Xtra is a one stop shop for all your flooring needs. Come in store or contact us to get started on your next project!

Offers & Promotions

Call Us on 02 4257 9838 to learn more about these & other current offers.

Sale on selected Wool Loop Carpets

Products We Sell

Contact Us

Address

66 Princes Highway,
Yallah, NSW
2530 (Find us on Map)

02 4257 9838

universal@flooringxtra.com.au

Finance Options

Openpay

Opening Hours

MON-FRI: 9am - 4pm
SAT: 9am - 1pm
SUN: CLOSED

Get Social with us

Universal Flooring Xtra

@universalflooringxtra

Areas Servicing

Yallah
Windang
Avondale
Albion Park
Balarang

Get in touch

Rated 4.7/ 5 based on 15 reviews on Google for Universal Flooring Xtra - Flooring Store in Yallah

What our customers say about us

Very happy with the end result is an understatement. The team provided exception customer service and respectful of our new home throughout the consultation and install process. They also provided great advise on colour selections to complement carpet with our timber floors. Highly recommend.

Patrick Davison

Highly recommend Ben and Lisa for all your flooring needs. Not only was the quality of the work amazing but we are so happy with the product and service we received from universal flooring Xtra! Thanks again guys!

Mikayla Harding

Highly recommend this family run business. Years of experience and product knowledge, very patient with us during the selection and quotation period. This made choosing the right carpet easy. Friendly service, on time, kept us updated. The installers worked diligently and professionally to ensure a finish we are delighted with. Has a follow up call to ensure we are happy. Will be back shortly for another 2 rooms. Congratulations guys very happy.

Sonia Rees

Great support from selection to installation. Very happy with the services provided by Ben

Kyle Caunt

Highly recommend this company, for their professional and friendly service ,quality of products, along with the great workmanship.
Thank you Ben and Lisa we're extremely happy with our floors.

Annamaria Psaila

Could not be happier with the very professional service and value for money we received from Flooring Xtra Yallah

Don Kelly

Could not have been happier with the service and work done I had whole house done in timber laminate I'm so happy thanks everyone at universal flooring xtra at yallah.recomend them 100 percent

Donna Drysdale

Highly recommended!
Ben and Lisa are great to deal with. Great follow up, honest and knowledgable service,

Scott Perkins

Very informative and efficient with good details Friendly

Allie Fleming

Fantastic service and workmanship, will definitely use again

Graham Olsen

Wonderful staff who know their products and the range is great highly recommend

Alison Cambridge

Good range of options with competitive prices

David Carr

Store Gallery

Shipping Guide ETA

The timeframes listed below are to be used as a guide only. Due to current COVID-19 Restrictions, we cannot provide exact times or delivery dates.

Sydney, Melbourne, Brisbane, Adelaide METROPOLITAN areas :
3 - 8 business days
Sydney, Melbourne, Brisbane OUTER METROPOLITAN/REGIONAL areas :
4 - 10 business days
QLD, NSW, VIC, SA (regional areas) and TAS :
6 - 10 business days
WA and NT :
8 - 17 business days

We thank you for your patience and are working hard to complete your orders.

These terms apply to the ordering, purchase and delivery of goods from the website www.flooringxtra.com.au and through our support office, and form a contract between you and Flooring Xtra (Aust) Pty Ltd ABN 77 144 808 293 of 24 Silkwood Rise, Carrum Downs, Victoria 3201 (FLOORING XTRA). You agree that these terms (as amended from time to time) will apply to all of your ordering, purchases and delivery of goods.

Delivery

Free standard delivery applies to all orders (except for goods that require special delivery).
We deliver only within Australia.
Delivery times will depend on your location and number of rugs purchased
We aim to ship your item within 1 to 5 days from order placement, however, sometimes circumstances arise that are outside of our control and this could delay delivery. Please allow up to 2 weeks for delivery.
We cannot ship to PO Boxes. Please provide a street address.
Alternatively, you could consider providing a ‘work address’ as it makes it easier for deliveries within the standard working hours.
Our delivery company use a track and trace system and are also covered by insurance.
All orders will generate an automated email which will be sent to your nominated email address. If you do not receive this. Please call us on 03 9708 2408 and we will resend it to you.
If your delivery is taking longer than expected, please call Flooring Xtra on 03 9708 2408, please have your order number ready.
You are responsible for the freight cost of the goods if necessary under the following circumstances:
1. incorrect or insufficient address information was provided and items were Returned to Sender;
2. You have changed your mind;
3. Customer error or misinterpretation of a product;

Availability of Goods

Some Goods may be out of stock or unavailable, as such, we may not be able to despatch your order, or part of your order. If stock is unavailable, you will be refunded for the Goods affected.

Price and payment

Once you place an order, you will be charged and you agree to pay the price and any delivery charges that may apply (according to clause 1.10)
All Prices are in Australian Dollars and if GST applies is inclusive of GST.
Flooring Xtra (Aust) Pty Ltd have the right to adjust prices without notice to you. If you have already submitted an order at a particular price, we will supply your goods at that price (unless your order is affected by a pricing error, in which case we will contact you directly to inform you of the error).
Payment for an order must be received in full by Flooring Xtra (Aust) Pty Ltd before any goods are dispatched. We will notify you via email if your payment cannot be processed.

Damaged Items

If the item is clearly damaged at time of delivery, please do NOT accept delivery and call Flooring Xtra on 03 9708 2408 immediately. If you have accepted the item and notice afterwards that it is damaged, please call Flooring Xtra on 03 9708 2408 immediately. Please take photos of the damaged item as this may help with the claims process. Please save all documents and paperwork as this may also help with the claims process. Please do NOT try to return the goods yourself, it could invalidate the claims process in which case, you may not be eligible for a refund or replacement.
Please ensure that you have received the goods that you ordered, prior to signing for it.

Returns

We understand that occasionally people may change their mind and they may wish to return an item. Please refer to clause 1.10 for freight charges that may apply on returning goods.
We will need to have proof of purchase if a return or refund is required.
If you are not happy with the item as purchased online, you may return it within 7 days of the delivery date, along with proof of purchase, return form and your contact details ensuring that the item is in its original and ‘new’ condition. Please email shop@flooringxtra.com.au to notify us of your intent to return.
Please note, there may be circumstances accordingly to the Australian Consumer Law where you are not entitled to a return or replacement of goods. Flooring Xtra does not allow a return or replacement of goods where the damage has occurred after delivery for reasons not related to the condition of the goods at the time of supply.
Further information about Australian Consumer Law can be found here, http://consumerlaw.gov.au/

Refunds or Exchanges

There will be no refunds on delivery fees if you have returned goods for a change of mind or you made an incorrect selection, this includes incorrect size & colour.

Privacy

Personal Information, which you provide to us when placing your order, or through our Support Office including contact details, will be kept, used and disclosed by us in accordance with Flooring Xtra (Aust) Pty Ltd’s Privacy Policy. See Flooring Xtra (Aust) Pty Ltd’s Privacy Policy here for further information.

Amendments

Flooring Xtra (Aust) Pty Ltd reserve the right to amend these terms & conditions at any time. Any amendments will be effective immediately upon notification on this site.

Unenforceability

If anything clause/s in this agreement are unenforceable, illegal or void it is not to be treated separately and will not affect the validity and the rest of the agreement.

Jurisdiction

This agreement will be governed by the laws of the state of Victoria, Australia.

Hi there,

Stores in NSW

Welcome to Universal Flooring Xtra

Offers & Promotions

Sale on selected Wool Loop Carpets

Products We Sell

Contact Us

Address

Finance Options

Opening Hours

Get Social with us

Areas Servicing

Get in touch

What our customers say about us

Store Gallery

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